Website Terms of Use

The Website Terms of Use below will apply to any transaction which takes place on the AS Office Furniture ltd website and all telephone and email orders.   When placing an order on our website you are giving your acceptance of these terms and conditions.  We advise you to read them carefully and print a copy for future reference.

General
Our terms and conditions do not affect your statutory rights. To place an order through this website you must be over 16 and accept delivery within mainland UK. Photographic ID maybe requested by the courier. It is your responsibility to understand the Terms before you place an order. AS Furniture Ltd reserve the right without notice to amend, remove or update any content within the Web Site.

When purchasing on behalf of a company or another individual the buyer must have authority to do so.  AS Office Furniture Ltd will not accept responsibility for orders made without given authority.

Competitor Prices
AS Office Furniture Ltd offers a price match on selected products only.

Your Order
The person placing the order is responsible for all aspects of the order, please revise you’re items at checkout prior to committing and confirming the order.   AS Office Furniture Ltd will endeavour to make delivery according to your given requirements. Our advice is to keep all of our email communication for your records to make any queries easier to solve. The confirmation email you receive once your order is complete will constitute as the legally binding contract.

Accuracy of Product Information
All information, including product information, specifications and images on our website have been made published by publicists, publications, suppliers, manufacturers, or been gathered from public-domain sources. We aim to provide information that is accurate and up to date, however, AS Office Furniture cannot confirm the accuracy or the reliability of the information contained within its website.

Payment and Price
The total price (GBP £) of the goods will be clearly stated at the checkout. We aim to provide up to date & accurate information, however on occasions it is necessary to make amendments to the specification or price, which may have become out of date changed by suppliers or had an error at time of publishing, this could happen even if your order has been confirmed.  Should this happen we will contact you to advise of the correct price or detail, at this point you will have the opportunity to cancel the order with an instant full refund. All prices on our website are shown exclusive of VAT.

 

 

Typographical Errors
All information added to this website has been added by a human being J  And no matter how hard we try human error happens!  Should an incorrect price be published due to typographical error, incorrect pricing supplied by our suppliers or taxes / duty changes, it is in our derestriction to refuse or cancel your order.  Should this happen and payment has already been processed we will instantly issue a full refund.

Payment Methods
AS Office Furniture accepts most major credit and debit cards including Visa & MasterCard we also accept Pay Pal. When placing your order you must provide your exact billing address & contact telephone number (the address/number your credit card or bank account). Incorrect details will cause a delay with your order. Your order will be processed as soon as it has been received but will not be confirmed until authorisation of your card payment has been received in full. We also accept payment via cheque or by BACS (Bank Transfer) – goods will not be shipped until payment has been cleared.

Availability of Goods
All products shown on the AS Office Furniture Ltd website may be withdrawn at any time without notice and are only subject to availability. In the unlikely event we cannot supply the goods ordered and payment has already been processed we will instantly issue a full refund.  However, we will not be held responsible for compensating you for any unlikely losses you may occur due to cancelling your order.

Delivery Charges
FREE DELIVERY ON ALL ITEMS – This may be ground floor door step only, so if you require delivery to a certain area within a building please contact us first.

Delivery Times
Lead times are stated by each item. We will endeavour to deliver goods within the times stated however goods are subject to availability and delay in the delivery of goods is sometimes outside our control. In the unlikely event of date we agree for the delivery of the goods is delayed we are not be liable for any losses, damages, charges, or expenses caused by this delay. If we or our suppliers are temporarily out of stock, we will notify you of this position and you should allow up to 21 days for dispatch of the goods. For delays of more than 30 days, you will have the right to cancel the order and we will refund any money paid by you for the goods we cannot supply.

When Things go wrong with your delivery
AS Office Furniture Ltd understand that things can get lost or damaged in transit and the following information states our position should this situation arrive. We would never knowingly ship damaged goods and therefore it is likely that the issue lies with the courier which means we should be able to re coupe the loss from them. In the unlikely event you receive damaged goods, please retain all relevant correspondence so we may be able to make a claim against the couriers insurance company. If you receive a parcel that is damaged or looks damaged, please state this on the courier’s delivery note, even before you open the package to examine the contents. If you cannot open & inspect the damaged package in front of the courier, you must sign for the package delivery note noting “Damaged package; goods not yet inspected” or something similar, this will warn the courier that a claim may be forthcoming. Please note that if the above is not stated on the delivery note we are unable to accept responsibility for damaged goods, as this means damage could have been caused after delivery.
Please contact us via email, fax or telephone with as much detail of the problem as possible and as soon after delivery as possible (must be within 48 hours), we can then arrange replacement goods and start following up with our courier.

Product Guarantees
All new products supplied by AS Office Furniture Ltd are covered by the terms and conditions of the Manufacturers Guarantee/warranty.  Each products states how long the warranty is for.  We will liaise  with the manufacturer on your behalf should any issues arise.

 

Returned Goods
If you are not totally satisfied with your purchase for any reason, you have the right to cancel, (with the exception of special orders and other items which are advised upon placing your order or before despatch) your order within 7 working days from date of delivery for full credit or refund less any delivery charges. It is your responsibility to return any such items in a pristine saleable condition in their original box and packaging. You will be wholly responsible for the return of the goods and any associated costs of return. Goods received back incomplete, damaged or in any condition other than saleable, will be returned to you and the cost of return carriage charged to your account. Prior to returning any products, please contact us within 7 days from the date of delivery. If you do not return goods within 7 days after you have informed us that you wish to cancel your order, your right to cancel will be revoked. The cancellation must be put into writing and received within the 7-day period. Please contact Allard Office Furniture with any queries you may have. All returned items will be subject to a 25% restocking charge (unless goods were delivered damaged).
Made to order items – non-refundable unless damaged = Office Chairs, Office Partitions, Some Desks & Reception counters, please contact us first if you would like to check on a specific item.

Other
Once we receive full payment for the goods you will be the official owner of them. We will issue you with an invoice once we have dispatched the goods to you. If we fail to enforce any of these terms and conditions it will not affect our right to enforce the rest of these terms and conditions. These terms and conditions are subject to change at any time without notice to you.

Trading Name
www.asofficefurniture.co.uk is a trading name of AS Office Furniture Limited, a company registered in England. For more details please contact AS Office Furniture Limited.